Session Date:  Friday October 20, 2023

Session Options & Time:

Session #1 – 8:30 AM – 11:15 AM **Please note end time**  Open To All Dental Team Members – Must Pre-Register – No Auditing Permitted

Session #2 (REPEAT) – 1:30 PM – 4:15 PM **Please note end time**  Open To All Dental Team Members – Must Pre-Register – No Auditing Permitted

Session Cost: $105 early | $155 regular | $205 onsite

Presenter Name: Mr. Jeff Roy and Mr. Ian Doyle


Is your practice’s efficiency & productivity effected due to equipment malfunctions and breakdowns? Would you like to reduce repair costs and improve your skills in basic equipment assessment, maintenance and repair? Prolong the life of our equipment with these simple maintenance tips & techniques.  Demonstrations on the following:

  • Adec or Pelton chair
  • M11 sterlizer
  • Statim sterilizer
  • Cavitron
  • How to change turbines on a few NSK high speed hand pieces

With the knowledge and hands-on experience gained in this continuing dental education course, you will be able to:

Learning Objectives

  1. Identify and address basic maintenance requirements for both large and small equipment
  2. Describe some of the most common problems associated with specific pieces of equipment
  3. Define the equipment maintenance requirements for your dental office
  4. Identify the cleaning and disinfection solutions recommended for use on your dental equipment
  5. Hands-on training on common large and small equipment

About The Speakers

Jeff Roy, Service Manager, Henry Schein – Vancouver 

Jeff has worked in the dental industry for the past 6 years with Henry Schein. He has experience as a field service technician for 14 years in automated equipment and CNC equipment repair industries, and as a Sales/Service manager for 3 years at a CNC equipment manufacturer. 

Ian Doyle Service Manager, Henry Schein – Calgary 

With over 34 years of experience in the Dental Industry, I’ve transitioned from a Dental Equipment Technician to Service Manager at 2 prominent dental dealers. I started and lead the first installation team of technicians in Canada who were responsible for all equipment installations in Southern Alberta. My current responsibilities are to develop and coach our 17 service technicians in the performance of service and maintenance of dental equipment and to provide outstanding customer service, while still helping and coaching them to be the most successful they can be in their field. 


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