TODS FEATURED SPEAKER
CLEAR ON CODES – 2023, FALL EDITION – LEARNING FROM REAL MEMBER INQUIRIES
Dr. Salima Dadani
Dr. Michelle Lauwers
Ms. Jenny Greenwood, CDA
Session Date: Friday October 20, 2023
Session Time: 1:30 PM – 4:30 PM
Presenter Name: Dr. Salima Dadani, Dr. Michelle Lauwers and Ms. Jenny Greenwood, CDA
Outline:
Participants will:
- Understand how the Suggested Fee Guide is structured and the role of the preambles and billing codes.
- Be exposed to some common issues regarding billing codes and how to deal with them.
- Have the opportunity to ask questions regarding the Suggested Fee Guide.
- Present communication tips to deal with difficult patient conversations.
BC RDH QAP – F2
About The Speakers
Dr Salima Dadani: Director, Member Support, BCDA
Dr. Salima Dadani’s journey in dentistry over the last 22 years has included being an Associate, practice owner, and owner of an innovative business that brings the dental clinic to patients who can no longer get to their traditional dentist. Dr. Dadani is currently a Director, Member Support with BCDA and has a strong commitment to volunteering, including BCDA’s Geriatric Dentistry Committee.
Dr Michelle Lauwers: Director, Member Support, BCDA
Dr. Michelle Lauwers earned her Bachelor of Science from SFU and Doctor of Dental Medicine from UBC. She began her dental career as a CDA and following completion of her DMD, she worked both as Associate dentist in private practice and as a sessional dentist for Vancouver Coastal Health, providing dental care to underprivileged children. Dr. Lauwers is currently a Director, Member Support at BCDA and continues her clinical practice with public health.
Jenny Greenwood: Practice Advisor, BCDA’s Member Support team
Ms. Jenny Greenwood has over 20 years of combined experience in the dental profession as a CDA, Dental Receptionist, and Dental Assisting Educator. Jenny advises members and their staff on topics and issues such as employment standard, regulation, insurance, and practice management. Jenny is also a mediator, assisting in disputes between patients and dentists.
Co-Sponsor
The Voice of BC Dentists
