2021 TODS Virtual CE Event On-Demand,
Register NOW!

Launching October 22, 2021
Online

Featured Speaker – Ms. Lisa Philp, RDH

Patient Loyalty Formula: Satisfaction = Perceptions + Expectations

This program is designed for the entire team and provides a tried and true formula for how to achieve the highest level of patient satisfaction for loyalty, retention and memorable experience in dentistry.

The solutions are geared to meet the needs of research based consumer studies of what the public perceive as a “good dental practice” and what they expect from the dental practice to stay loyal and attend their appointments.

CDHBC QAP Competency – 

Ms. Lisa Philp, RDH

Ms. Lisa Philp, RDH is the Chief Visionary Officer and founder of TGNA – Transitions Group North America; a full service coaching company for dentistry.

Her career began in clinical hygiene, however she quickly transitioned into a world class coach; creating a periodontal disease management program, in which she coached thousands of dental professionals.

Lisa is an industry leader, author, consultant, coach and speaker providing insights to dentists and their teams on practice development and industry changes.

Through Lisa’s leadership, TGNA has developed into one of dentistry’s premier full service practice development companies providing practice management solutions for dentists and dental teams through coaching, training, mentorship and support.

2021 TODS Virtual CE Event On-Demand,
Register NOW!

Launching October 22, 2021
Online

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